Refund Policy

100% Satisfaction Guaranteed 

If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:

  • It is within thirty (30) days from the delivery date for items sold by angelica-store.

  • You have proof of purchase (order number, buying invoice, delivery note, bank statement)

  • The product must not fall into the non-returnable product list (includes Water, Oil or Incense or Health and Beauty products )

  • The goods must be in new condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it

All sealed items must not be opened

In case you have opened the seal, please refer for assistance to the relevant service center.

How to return


In the unlikely event that you have received a defective item, if 30 days have lapsed since the delivery date, please contact our service center directly at 028451363.

Please do not send the item back to us before contacting us at


How returns are processed

We will notify you once we have received your return. We will conduct an evaluation within four (4) business days and notify you that we are processing your refund or replacement.. If a return is invalid, we will notify you as well and send the item back to you. Refund will be done via a bank wire


Privacy Policy

  • Our online store does collect demographic data and personal data to provide you a better internet experience.

  • Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.

  • We will never send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive our newsletter periodically. If you wish to unsubscribe- unsubscribe details are always shown on the newsletter.

  • If you choose not to receive our free newsletter we will only email you your order confirmation. We will not contact you anytime else.

  • We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it.

  • This site does use cookies. However, we do not keep any of your personal details on cookies. We only store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalize this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.

  • This site may from time to time run sweepstakes. Any information entered through these sweepstakes also complies with this privacy policy. We will never share your personal details with another company.